1. Definitions

"Dukasa Dispensary", "we", "us", or "our" refers to Dukasa Dispensary.
"You" or "your" refers to the individual using our services.
"Services" includes the provision of compounding pharmacy products, advice, and other related offerings.

2. Use of Our Services

You agree to:
Provide accurate and complete information when accessing our services.
Use our products and services only as directed and for lawful purposes.
Comply with any instructions or guidelines provided by us or your healthcare professional.
We reserve the right to refuse service, cancel orders, or terminate access to our services if you fail to comply with these Terms.

3. Prescription Medications

Prescription medications, including compounded medications, are dispensed only upon receipt of a valid prescription from a licensed healthcare professional. It is your responsibility to ensure that all prescriptions are accurate and current.

4. Product Availability and Pricing

All products and services are subject to availability.
Prices are subject to change without prior notice.
We reserve the right to correct errors in pricing or product descriptions.

5. Returns and Refunds

Due to the customized nature of compounded medications, we do not accept returns or provide refunds for these products unless required by law.
If you believe a product is defective or has been supplied in error, please contact us immediately at info@dukasadispensary.com or call (03) 9822 3668.

6. Privacy and Confidentiality

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

7. Limitation of Liability

To the extent permitted by law:
Dukasa Dispensary is not liable for any loss, damage, or injury arising from the use or misuse of our products or services.
We are not responsible for any delays or disruptions caused by third parties or events beyond our control.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Dukasa Dispensary or its licensors. You may not reproduce, distribute, or use any content without prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these websites.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [State/Territory].

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of our services constitutes acceptance of any changes.

12. Contact Us

For questions or concerns regarding these Terms, please contact us at: